Contact Us

For most inquiries, please contact us via e-mail: PennGen@vet.upenn.edu

Fax: (215) 573-2162

PennGen Mailing Address
School of Veterinary Medicine
University of Pennsylvania
3900 Delancey Street
Philadelphia, PA 19104

General Inquiries, Billing, Payment, Shipping Addresses, and Other Questions
For questions regarding sample collection, submission of tests, and other issues, please review our Instructions for Sample Submission and frequently asked questions first. Please allow 3-4 weeks before initiating phone contact regarding your results. Alternatively, you can send an email to PennGen@vet.upenn.edu. In the email please state the Test Requested, Call Name of Animal, Owner/Vet or Clinic/Submitter's Name, Tracking Number from Submission Form and the approximate mailing date. We aim to respond to all emails within one business day.

If you need more information or if your question was not answered, please direct your call based on your need:

Metabolic Screening, Fanconi Syndrome and Urine Cystinuria Testing
Call the Metabolic Lab at (215) 573-7545

DNA Testing, Blood Typing, Osmotic Fragility and other Hematology Testing
Call the Josephine Deubler Lab at (215) 898-3375

JDCM, PLN and Type 3 Cystinuria DNA Testing Laboratory
Phone: (215) 898-5703

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In order to promote animal health and further public knowledge and awareness of Genetic Disease, please feel free to use/download information from our website pages, downloads, and documents in a responsible manner. However you must appropriately attribute the information to: PennGen - Section of Medical Genetics, School of Veterinary Medicine, University of Pennsylvania. We reserve the right to change, delete, adjust or modify the information at any time - including but not limited to Clinical Signs, Breed Predilection and Cost of Testing. For questions on or for further clarification about citing our website, proper attribution of content, responsible use, etc., please contact us at PennGen@vet.upenn.edu BEFORE posting or distributing. Thank You.

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